Governance at Bluestep
For us, governance comprises a broad range of elements, such as our organisation, the responsibilities, roles and targets of management and employees, to the conducting of our business, risk management and our control environment. By ensuring proper internal management and controls, we can operationalise our business model, take care of our customers, and ensure regulatory compliance.
It is of the utmost importance that our management and employees understand and embrace the shared approach to governance, and we therefore review and clarify what governance actually means to Bluestep as a bank.
Bluestep's governance is clarified by means of a number of policies and instructions that cover diverse areas, such as sustainability, conflicts of interest, ethics, remuneration, complaints management, the granting of credit, outsourcing, risk management, capital management, regulatory compliance, processing of personal data, money laundering, information security and reporting.